The standard return policy is a charge of 15% for re-stocking and freight costs both ways. Refunds will be made by the original payment method. This means if you paid by check you will get a refund by check. If you paid by credit card you will get a refund by credit card and so on.
Customized lift chairs, Pride leather lift chairs, and the Golden PR-502 lift chair are non-returnable. Customized lift chairs include any chair that has upgraded fabrics or factory options, such as heat and massage, added.